FAQ
Helpful Information
Before Purchasing
Is there a list of the 25 Wineries I can view before purchasing the Wine Wallet?
Wineries ( 25 included) are listed in the description of the 2024 Wine Wallet. You can also find the list of the 25 Wineries on our home page
Is there a list of the offers I can view before purchasing the Wine Wallet?
Types of offers are listed in the description of the 2024 Wine Wallet. You can also find the list on our home page. No, we do not have a list of what each winery is offering. You will discover what each winery offers once you receive the Wine Wallet.
Are offers included good for more than one person?
Nope. Each person in your group will need their own Wine Wallet.
I just found the Wine Wallet and need it ASAP for a trip coming up/ birthday present/ awesome gift. Can I pick this up in person?
No. All orders are shipped only, with no pickup option. We offer an expedited shipping option, but delivery dates cannot be guaranteed.
I'm not good with directions or know where all these WI cities are. Does the Wine Wallet come with a map?
The 25 wineries are broken up into 3 different regions with 3 different printed maps in the Wine Wallet. 2024 contains both printed and digital map options via a QR code inside the Wine Wallet. Once you receive your Wine Wallet, you can begin planning your Wine Wallet adventure.
Do you feature any Wine Bars?
Wine bars typically do not feature any Wisconsin, Minnesota, Iowa, or Illinois Wineries in their line-up. Although we love a good wine bar, we want to help feature as many WI, MN, IA, or IL Wineries as possible.
Do you give back to any charities?
Using your Wine Wallet
We sure do! Click here to learn more about how we give back on every purchase of Wine Wallets.
Why don't you feature ______ winery?
We send out information to 80+ wineries when planning for the next generation of Wine Wallets. Although we encourage them to secure their spot quickly, we cannot hold spots for wineries. If you are looking for a specific winery to join for 2025, please share with that winery that you would love to see them featured for free in the Wine Wallet.
How long are the offers good for?
2023 Wine Wallets are valid starting January 1st, 2023- December 31st, 2023.
2024 Wine Wallets are valid starting January 1st, 2024- December 31st, 2024.
Once I arrived at the winery what do I do?
Upon arriving at the Winery, present the Wine Wallet to your server and they will stamp or sign it for you so you can redeem your offer or discount.
My family and friends plan on meeting at a winery together. Can we all use the Wine Wallet?
The Wine Wallets offers are only valid for one person. As long as each person has their own Wine Wallet, then you can each redeem the offers for your own wallet.
I want to bring my furry best friend along. Are dogs allowed at all wineries included in the Wine Wallet?
The Wine Wallet helps indicate what wineries are pet friendly at the time of printing with a bone symbol on the bottom of the page. If you see the bone symbol, that means your pooch is allowed at the time of printing. Wineries have the right to change their policy. Please be sure to check before leaving on your adventure.
Can I use my 2023 Wine Wallet in 2024?
No. Our contracts with the wineries are only for one year. With 365 days to redeem offers, the Wine Wallets are only valid for one year. We suggest ordering your 2024 Wine Wallet earlier to plan your wine adventures to ensure you can get the most out of your Wine Wallet ( which is only visiting at least 4 wineries, by the way (everything after that is extra).
Shipping:
The Wine Wallet will be shipped 5-6 business days after your purchase via standard priority mail shipping methods.
3 Day shipping is now available at checkout for an additional fee ( note: 3-day shipping might arrive later as once it leaves our hand the shipping process is out of our control.) New member coupons are only valid on regular shipping $ 4.50 value and must be used at checkout. We will not offer refunds for forgetting to use a code.
Returns/ Refund Policy:
Thanks for shopping at The Wine Wallet LLC. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Fill out the form on our contact us page and we will answer your question as fast as we can.
Got another question?
Shipping information.
Since our 2024 Wine Wallets will be shipping out during the holiday season, please remember the following important shipping information.
To limit theft and have your Wine Wallet end up in the right hands ( yours of course ;) ) we strongly recommend that orders placed from September 14th- December 31st are mailed to a house, not an apartment building or apartment/ condo complex with a shared mailroom. In the past, we have had many customers get excited about their “ your package has been delivered” email, only to find out someone had stolen their package. Once the Wine Wallet leaves the Wine Wallet Distribution Center, we cannot control who touches your package. Last year, we put these efforts in place to limit as much theft as possible and will do the same moving forward. If you choose to have your package shipped to an apartment complex, it is not the Wine Wallet LLC's responsibility for lost or stolen packages. By having your Wine Wallet shipped to an apartment complex, you understand that your package may get stolen, which is NOT Wine Wallet LLC’s responsibility for lost or stolen packages. We thank you for supporting our small business and understanding as we try to limit these moments as much as possible.
Terms and Agreement
This website is owned and operated by Wine Wallet LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the ability to purchase the Wine Wallet. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Please see our Refund/ Return Policy under the FAQ.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Wine Wallet LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
The Wine Wallet LLC is not held responsible for any damages, injuries, or losses while using our website, products, or services. The Wine Wallet LLC is not responsible for damaged or lost Wine Wallets, Tumblers, or products caused by pets, animals, children, humans, nature, or any other object that could damage our products.